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Elements and Performance Criteria

1. Reassure casualty
   • A calm, caring and reassuring manner is adopted in interaction with the casualty and others at the scene
   • Casualty is made comfortable using available resources
2. Identify need for emergency care
   • Initial assessment is made of extent and nature of emergency care required
3. Initial assessment is communicated to appropriate personnel, in accordance with organisational policies and procedures
4. Ensure personal safety of carer and casualty
   • Hygiene is maintained for protection of self and casualty
5. Hazards to the carer are identified and appropriate action is taken to safeguard against injury
   • A calm, caring and reassuring manner is adopted in interaction with the casualty and others at the scene
6. Casualty is made comfortable using available resources
7. Assess casualty and implement emergency care procedures
   • Casualty is assessed for Danger Response Airway Breathing Circulation (DRABC)
8. Vital signs are continually monitored, recorded and any changes considered in planning treatment are reported, as appropriate
9. Treatment appropriate to casualty's injuries are provided, in accordance with approved first aid techniques and standards
10. First aid equipment is operated, in accordance with organisational policies, procedures, protocols and manufacturers' instructions
11. Casualty's condition is monitored and reported, in accordance with organisational policies and procedures and treatment is modified, as required
12. Treatment is maintained until qualified medical help takes over
13. Work cooperatively with personnel from other organisations
    • Clear and comprehensive reports are provided to personnel involved in ongoing casualty care
14. Members of other emergency services are assisted in their tasks, in accordance with organisational procedures and personal level of responsibility and competence
15. Recover and restore first aid equipmentand complete documentation
    • First aid equipment is recovered, cleaned, inspected and/or tested, stored, restocked and resupplied and medical waste is disposed of safely, in accordance with organisational policies and procedures
16. First aid equipment faults are rectified and/or reported, in accordance with organisational policies and procedures
17. Documentation is completed and processed, in accordance with organisational procedures and legislative and regulatory requirements

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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